As a leader in the management, optimization and recovery of water, energy and material resources, Veolia must ensure that its industrial machinery is always operational to meet its clients’ needs effectively. The Factory Tour is therefore a maintenance operation that is essential to the smooth running of the site but requires regular, specific and sometimes complex checks on many industrial machines.
Print medium maintenance protocols made it difficult to optimally check the various industrial machines, slowing down the production lines and the company’s profitability. Technicians lost considerable time because they could not perform their maintenance operations quickly, without constantly referring to the numerous maintenance protocols associated.
The frequency of accidents was slowing down the company’s activity and human errors were more common because maintenance technicians were not assisted at the operating site. The identification of anomalies or poorly executed actions was complex in the absence of follow-up on the actions carried out by each maintenance operator.
Thanks to the digitisation of industrial processes, know-how is now captured in the Augmented Reality scope and each maintenance technician can consult it when carrying out the Factory Tour, to be guided in real time, thanks to the appearance of the Augmented Reality maintenance ranges.
The time devoted to each maintenance operation has been reduced of 30% and the human error rate has been reduced to 0 thanks to the decision aid on rare gestures. The contribution of Operational Excellence within the company contributes to the daily profitability of the industrial activity thanks to the immediate identification of problems.
Safety issues have been put at the heart of Veolia’s industrial maintenance, thanks to the Augmented Reality display of personalized digital media such as reminders to wear PPE and the dangers present in certain areas of the plant.
Maintenance protocols are digitized and superimposed on reality thanks to Augmented Reality, allowing operators to carry out maintenance operations quickly, without their gestures and operational field of vision being hindered.